Primary Rate Interface, (PRI) is a high capacity communication line that is used for carrying multiple DSO voice and data transmissions between two physical locations. It was designed to give the business users more features at a more competitive price with greater flexibility. Under this technology all data and voice channels are ISDN and operate at 64 kbit/s. The service is carried via T-1 line, and gives the user calling capacity of 23 simultaneous calls for each T-1 PRI line. Being the only technology that offers this service it is considered a must now for any company with 20 users or more depending on call volume.
ISDN PRI is an ideal solution for businesses that need a cost-effective solution for clear voice and high-quality data traffic. It is beneficial for businesses as it offers guaranteed dynamic bandwidth over non-shared lines, has the ability to prioritize call demand for each type of traffic whether DID, DOD, data and toll-free, and a wide range of features at one standard cost. Convergia PRIs offer the most cost effective solution for local, toll free and long distance services and minimizes a company’s telecommunication expenses. It provides superior performance, quality and reliability for businesses of all sizes. A standard PRI from Convergia consists of 23 voice channels and one B channel for signaling.
PRI offers a large number of benefits for businesses. Hunt grouping is one of them. With a PRI, you can have multiple hunt groups all programmed from your phone system. The basic rule is that you can make or receive a total of 23 simultaneous calls in whatever configuration you want per PRI, and they can be bonded. Direct Inward Dial (DID) numbers is the next essentiality for any growing business and PRI fulfils this function for businesses. DID numbers are typically assigned in blocks of 20, and are designed exclusively to work with digital voice circuits like PRI.
Call tracking and call reporting is the next function that a PRI fulfils for you. It helps you create a myriad of tools for your business to streamline operations like never before. PRI also allows you have separate outgoing Caller ID appearances. This is especially beneficial if you have corporations or organizations with several companies under one roof. In addition, it helps you reduce business costs by offering more competitive calling rates, reduced taxes and line charges.
So, if yours is a growing business and going digital is what you are looking for then PRI is for you. PRI is also available with fractional PRI circuits, integrated voice and data PRI circuits, and voice compression high capacity options that have made the service affordable for most businesses.
Convergia offers a wide range of voice and data services, including local analog and digital phone lines, long distance, cellular services, hosted PBX, dedicated PRI and T1 voice circuits, prepaid and many more services. For more info on convergia networks visit: http://www.convergia.info